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Digital invoice processing for Vacansoleil

Vacansoleil has been happily working with ISPnext's invoice processing solution in combination with ERP system Exact Globe since 2016. For this, they also use SmartScan. Vacansoleil has about 10 employees working in the accounts payable department. A big advantage for the team is that the solution is a multi-user tool which allows multiple people to work together at the same time. We have asked Vacansoleil’s application manager about their user experience.

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Vacansoleil is very excited about the invoice processing solution. “ISPnext's invoice processing solution provides many benefits. Processing invoices takes time and can even be complex in some cases; the integration of this invoice processing solution has ensured that invoice recognition is now optimised. Purchasing invoices are thus processed faster and faster.”

Customer support

“We have great contact with ISPnext. Their consultants have provided training sessions and great support.” Ivo Smulders, Consultant at ISPnext says: “The main focus is for the entire team to learn how to work with the tool. We teach users how to use our invoice recognition with SmartScan. Before going live, we conclude the implementation process by going over the technical details.” 

The application manager says: "We found the going live experience very pleasant. Ivo has been fantastic in helping us with this. Invoices automatically enter the solution. We can see and process them immediately.” 

“Invoices enter the system automatically. We can see and process them immediately without my intervening.”

Application Manager | Vacansoleil

New way of working is mastered quickly

Ivo: “After going live, I will internally hand over the baton to our Support Department for any further support. This transfer also shows that implementation went well.” The client's feedback is positive. Vacansoleil concludes: “The first few weeks it took us a bit more time to code the invoices. Now, with SmartScan, my colleagues can optimise the recognition of invoice data themselves. I look forward to optimising our processes even more.” 

About Vacansoleil B.V.

Vacansoleil B.V. started in 1969 with just one campsite. Today, they are the market leader in Europe. Thanks to nearly 600 top campsites in 20 countries, more than 500,000 people enjoy a holiday at a Vacansoleil campsite every year.

Vacansoleil B.V. processes up to 25,000 invoices annually and has an interface with ERP system Exact Globe. Vacansoleil B.V. has been working with ISPnext's invoice processing solution since 2016.