Efficient Invoice Processing for Hakron with AP Automation

Improvements

Thanks to the AP Automation solution, Hakron was able to make several improvement rounds. In 2019, they completed the first efficiency improvement after the implementation. "During the first implementation in 2019, we made the biggest efficiency improvement because the entire paper flow could be abolished. Before the introduction of the digital invoice processing solution, we were still working without digital invoices and everything was stored in binders."

Hakron completed the second improvement round by switching to ISPnext's cloud solution: ‘’By adopting AP Automation, we were able to make a second improvement round. ISPnext has a direct link to our Microsoft D365 F&O ERP system, allowing an invoice to be processed immediately. This promptly identifies any errors in an entry, allowing us to directly resolve potential problems, such as a purchase order that has not yet been approved or a missing financial dimension. The entire handling of the incoming invoice flow has become faster and more reliable. Last but not least, during audits and financial controls, the approval route of an invoice is now quickly visible and all comments are easy to read back."

User-Friendly

Hakron is positive about working with ISPnext's solution. "The software is easy to use and has a straightforward user interface. Also, the direct login through Microsoft accounts makes the system easily accessible."

Collaboration

Arrienne is enthusiastic about collaborating with ISPnext. "We like the cooperation with ISPnext. The fast, clear and informal way of communicating is in line with the way we want to work in the Finance department. We were one of the first companies in 2020 to partner with ISPnext and the Microsoft D365 F&O ERP system. This presented some challenges. This was well anticipated. Any problems that arose could be resolved quickly or there was a clear plan with the prospect of a solution," Arrienne says.

"By now, everything is running to satisfaction. It has already become routine again, but at the time I was pleasantly surprised with a lot of tools from the software that make life easier. In addition, the speed of response to tickets is perfect. ISPnext aligns well with our workflow and ERP system. Extensive new functionality and improvements have been added, which allows us to take another huge step forward."