Spend Analytics as a procurement analysis tool for iHUB

iHUB uses the Spend Analytics data for many purposes. Paul van Wijngaarden says: ''We use Spend Analytics as an analysis tool to optimise and further automate our procurement processes. We do this, for example, by setting default fields. This allows us to make efficiency gains. This has already led to great results: in fact, we process 30,000 invoices with 3.5 FTE.'' 

Furthermore, one of the goals at iHUB is to increase the order rate. Paul explains how they are accomplishing this: ''The Spend Analytics solution provides insight into where we are, what the current order rate is and what we can realistically work towards it. We use many KPIs in the solution and have configured the cost centres to align with our regional structure. This way we can show KPIs by region and actively track the progress of our improvements. In addition, we use the solution to check whether invoices have been booked correctly, which can also factor in the historical booking. With the Spend Analytics dashboard functionalities, we have insight into periodic commitments and how many purchase invoices are processed periodically based on different order types, such as catalogue or order form.''

The iHUB Groep actively analyses: ''We use the process analysis to further expand long-term administration obligations, such as recurring invoices.'' A periodic commitment is made so that every month/quarter an order is automatically created that already contains all the relevant data. This ensures efficiency. Setting this up resulted in 1,300 more orders being turned in last year than the year before. This is going in the right direction.''

Cooperation with ISPnext is partly through iHUB itself and partly through Coppa. Both parties are enjoying the collaboration. Vera Niessink comments: ''We are enthusiastic about the collaboration with ISPnext. The lines of communication are short and we switch gears regularly to keep up with developments in the market.''

At Stichting iHUB Groep, youth care, special education and youth mental health services are all under one roof. With a combination of care and education, they offer appropriate services to the children and parents who need them.

Coppa is a leading procurement consulting firm in healthcare and government. The team of procurement specialists professionally supports organisations with their procurement processes.