Structure in operations at 247Tailorsteel thanks to ISPnext

Lars Oesterholt, financial officer, is responsible for all software implementation projects. "Pretty much everyone is fairly new to us. We have grown significantly as a company in recent years. With nearly 18,000 customers and a growing incoming invoice flow, the finance department has plenty to do! When we exceeded 10,000 incoming invoices per year, which we printed out manually, it was really time for digitisation. It came with occasional challenges."

The approval process was very time consuming due to the manual process. “After proper research and comparing packages, we chose ISPnext. The main reason is their expertise in the e-invoicing field. This is core business for ISPnext, not just an afterthought."

The finance department employees are working with ISP-Invoice to full satisfaction after a short familiarisation period. "It all works much faster and it is all very clear."

The approval process takes much less time, which the approvers are also very excited about. The business has an overview of invoices to be approved, which show the status, the contacts and counterparts. "As a result, it has proved to be a huge time saver. After implementation, some improvements were still needed. These were quickly remedied. We especially like the contact with the support department. They’re very friendly and clear!".

The old work process in the accounts payable department had to be changed accordingly after the implementation of the e-invoicing software. "It was hard for us to let go of the old process. ISPnext helped and advised us on setting up the new process. Together, we reviewed what the new process should look like."

"By using ISP-Invoice, we’re saving a significant amount of time. Despite the strong growth of the organisation and the proportionate increase in the number of invoices, we do not need to hire additional employees in accounts payable. In the future, we want to further optimise our Microsoft Navision accounting package. Clear reporting to management is also on the wish list."

Since 2007, 247TailorSteel has been in the sheet metal working industry. They provide custom laser-cut sheet and tube material. Today, thousands of customers use the 247TailorSteel portal, Sophia®, to order custom metal sheets, tubes and edge parts.